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Karen Mitchell

Unlocking the Potential of Flexible Work; Advantages and Impact on Employee Wellbeing and Retention.


Work arrangements have become a tool for modern businesses aiming to optimise productivity enhance employee wellbeing, and boost employee retention. In the wake of COVID-19, it has become increasingly evident that the traditional 9 to 5 work model may not always be the most efficient or practical choice.

The Employment Relations (Flexible Working) Act 2023 has successfully passed through Parliament. It is now awaiting approval from the monarch. This act introduces changes to the existing process of flexible working;


1. Employees will now have the opportunity to submit two requests for working within 12 months as opposed to one request previously allowed.


2. The timeframe for handling a request is two months; however, an extension can be arranged if necessary.


3. An employee's request can only be accepted with consultation.


4. Employees are no longer obligated to explain the impact of their flexible working request in their application.


Nevertheless, it is essential to note that this change does not grant employees a Day 1 right" to work. Instead, employees must still complete 26 weeks of service before becoming eligible to make such a request.


There is no requirement for offering a right of appeal, although the ACAS Code Of Practice does recommend it. Additionally, when it comes to consultation, there are no minimum timeframes or expectations outlined.



As businesses in the UK and beyond contemplate long-term adjustments to their work practices, flexible working emerges as an option. Here are some key advantages it brings to both businesses and employees;


1. Increased Productivity; Flexible working allows employees to work during their hours. Everyone has peak productivity times – some are morning people, while others thrive during hours. Businesses can harness this productivity by granting employees the freedom to work when they feel most alert and motivated.


2. Enhanced Employee Wellbeing; A significant benefit of working is the opportunity for a work-life balance. By reducing commute time and providing flexibility in managing commitments, flexible working can alleviate stress and prevent burnout, ultimately leading to healthier and happier employees.


3. Improved Employee Retention; Flexible working arrangements have increased job satisfaction and fostered employee loyalty. When individuals feel that their personal needs and lifestyles are respected, they tend to remain with the company for the term.


4. Accessing a talent pool is one of the advantages of flexible working, especially when it comes to remote work. It allows businesses to hire candidates from anywhere in the country or even globally instead of being limited to local talent.


5. A notable benefit of employees working from home is cost savings for companies. Companies can redirect those savings towards strategic initiatives by reducing costs like office space, utilities, and supplies.


6. When employees have the flexibility to manage their work and personal responsibilities, it decreases absences. Flexible scheduling enables them to accommodate doctors' appointments, childcare or eldercare needs and other personal obligations without resorting to taking days or personal time


7. Flexible working plays a role in promoting equality in the workplace. It provides an opportunity for individuals with caregiving responsibilities or disabilities that may find working hours or commuting challenging to participate fully in the workforce. This fosters a diverse working environment.


8. Another positive outcome of working is its impact on the environment by reducing carbon emissions caused by commuting. This benefit aligns with companies commitment towards sustainability and reducing its carbon footprint.


Flexible work arrangements go beyond focusing on employee wellbeing. They are seen as a tool that can enhance performance, engagement and ensure business operations. However, to be successful, it is essential to cultivate a culture of support, trust and effective communication. As we navigate the future of work, businesses must acknowledge the benefits of work and its impact on promoting staff wellbeing and fostering employee retention. By creating an environment that embraces flexibility in working arrangements, organisations can. Retain talent while also driving productivity and encouraging a healthier work-life balance.

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